Podcast Summary
In this episode, we investigate the Marketing and CX ideas that help make Starbucks so successful. We discuss behavioural science, reward programs, culture and more.
Time stamps:
0.00 - 0.20: An introduction to the podcast.
0.24 - 24.02: In the main section, we investigate the Marketing and CX ideas that help make Starbucks so successful. We discuss behavioural science, reward programs, culture and more.
29.47 - 33.34: Outro.